Frequently Asked Questions
Everything you need to know about our curated vintage collections.
How do you ensure the authenticity of vintage items?
Every piece in The Vintage Box Company collection undergoes a rigorous multi-point inspection by our fashion historians to verify brand labels, construction techniques, and era-specific materials.
What is the condition of your vintage garments?
We use a standardized grading system. Most items are in 'Excellent Vintage Condition,' meaning they show minimal signs of wear. Any specific flaws like pinholes or slight fading are clearly noted in the product description.
How does vintage sizing work compared to modern brands?
Vintage sizes often run significantly smaller than modern vanity sizing. We provide exact flat-lay measurements (bust, waist, hips, and length) for every item to ensure a perfect fit.
What is your return policy for one-of-a-kind pieces?
We offer returns for store credit within 14 days of delivery, provided the security tag remains attached. Due to the unique nature of vintage inventory, we cannot offer direct exchanges.
How should I care for my vintage clothing?
To preserve delicate fibers, we recommend eco-friendly dry cleaning or hand washing in cold water. Avoid tumble drying and direct sunlight, which can damage aged textiles.
How long does shipping take?
Orders are processed within 2-3 business days. Domestic shipping typically takes 5-7 business days, while international delivery varies by destination and customs processing.